Author: Michael Fleming

The Value of Great Customer Service | Innovate Dental marketing

In any business, the only two measurements that truly matter are the relationships you build with your customers/clients and profitability. This is exactly why customer service becomes the most important criteria in the buying and selling process; it links back directly to the purpose of the business. It is also the best way to measure business success.   [embed]
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Dental News

American Dental Association [rss-news-display setting="1"]   DentistryIQ - Practice Management [rss-news-display setting="2"]   Science Daily [rss-news-display setting="3"]     dental marketing dental marketing ideas dental internet marketing dentist marketing dental practice marketing cosmetic dentistry dental marketing companies dental marketing str...
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Mobile-first indexing, and what it means to your Dental Practice Website

While doing some research on Google's recent mobile-first index that apparently went live with the unnamed major update that Google provided to Penguin 4.0 on November 10, 2016, I tripped over an article by Greg Sterling titled, “Report: Nearly 60% of searches now from mobile devices.” In this article, Greg talks about a study that he discovered from Hitwise -a subscription based service compan...
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Remaining Benefits Reminder Letter for Existing Patients

As Back to School sales pop up all around reminding us of Summer's end, it's time to take a moment to realize the opportunity that sits before you at your practice! Now that Summer vacations are consumed and the kids head back to school...this is a huge opportunity for families to get caught up on their Dental Care. This is also a HUGE opportunity for you to fill your production schedule with New ...
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